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Refund and Returns Policy

 Refund and Returns Policy

 

 Property Outlet

 

At Property Outlet, we strive to provide the highest level of service and satisfaction to our clients. Please review our Refund and Returns Policy carefully to understand your rights and obligations concerning refunds and returns for transactions made on our website.

 

  1. General Policy

 

1.1 No Refunds for Property Purchases: Due to the nature of real estate transactions, Property Outlet does not offer refunds for property purchases. All sales are final once the transaction is completed and the relevant legal documents are signed.

 

1.2 Service Fees: Any service fees paid for additional services, such as property listing, advertising, or consultation, are non-refundable once the service has been rendered.

 

  1. Property Listings

 

2.1 Cancellation of Listings: If you wish to cancel a property listing before it is published on our website, you may be eligible for a refund of the listing fee, provided the cancellation request is made within 24 hours of payment.

 

2.2 Refund for Listing Errors: If a listing error occurs due to a mistake on our part, we will correct the error promptly. If the error cannot be corrected, you may be eligible for a refund of the listing fee.

 

  1. Subscription Services

 

3.1 Subscription Cancellation: Subscriptions for premium listing services or other subscription-based services can be canceled at any time. However, no refunds will be issued for the unused portion of the subscription period.

 

3.2 Automatic Renewal: Subscription services are set to auto-renew. If you do not wish to renew your subscription, you must cancel it before the renewal date to avoid being charged for the next period.

 

  1. Consultation Services

 

4.1 Consultation Cancellations: If you need to cancel a scheduled consultation, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled consultation may not be eligible for a refund.

 

4.2 No-Shows: If you fail to attend a scheduled consultation without prior notice, no refund will be issued.

 

  1. Refund Request Process

 

5.1 Initiating a Refund Request: To request a refund, please contact our customer service team at [insert contact email or phone number] with your order details and the reason for your request. Our team will review your request and respond within 5-7 business days.

 

5.2 Eligibility: Refund eligibility will be determined based on the criteria outlined in this policy. Approved refunds will be processed within 14 business days of approval.

 

  1. Changes to This Policy

 

Property Outlet reserves the right to modify this Refund and Returns Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund and returns practices.

 

  1. Contact Us

 

If you have any questions or concerns about this Refund and Returns Policy, please contact us:

 

Property Outlet  

New Cairo , Egypt

Admin@propertyoutlet-eg.com

+201111104998

 

Thank you for choosing Property Outlet. We appreciate your business and look forward to serving you.

 

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By using our services, you acknowledge that you have read and agree to this Refund and Returns Policy.

 

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